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more course tutorials visit
CheckPoint: Evaluating
Communication Strategies
Resource: Ch. 5 (pp.
195-210, 214-20, 223-6) of Human Services in Contemporary America
Due Date: Day 3 [Individual
forum]
Consider the following
scenario: You are working as a human service worker at a local United Way
agency that serves several multicultural clients. In addition to the
multicultural aspect, the agency also serves children, women, the elderly, and
the homeless. Your manager has asked you to decide the best communication
approach for each of these clients.
Answer the following
questions in 200 to 300 words:
What would you need to learn or know
about each of your clients in order to communicate effectively with them?
What strategies or techniques do you
believe would be the best approach to take when communicating with each of
these clients?
How might you
need to adapt your communication approach from one individual to the next?
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